Town of Shrewsbury electricity rates
Municipal utility · Massachusetts · NPCC region · ISONE
Town of Shrewsbury is a city-owned municipal utility, governed locally rather than by the state commission, serving 15,206 homes in Massachusetts. Its residential customers pay an average of 15.50¢/kWh including fixed and delivery charges, 14% less than the U.S. average.
Rate basis: EIA-861 2025 annual data, adjusted to the 12 months ending 2026-07 using the state's price trend.
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Town of Shrewsbury bill estimates
| Monthly use | At average all-in rate | Base tariff charges* |
|---|---|---|
| 500 kWh | $77.50 | $61.03 |
| 1,000 kWh | $155.00 | $119.16 |
| 1,500 kWh | $232.50 | $177.29 |
| 2,000 kWh | $310.00 | $235.42 |
*M-1 (effective 2015-07-01, $2.90/month customer charge), energy and fixed charges from the OpenEI Utility Rate Database. Riders, fuel adjustments and taxes are often billed separately, so real bills usually land closer to the all-in column. Calculate your bill.
Town of Shrewsbury residential rate plans
| Plan | Effective | Customer charge | Energy charges |
|---|---|---|---|
| M-1 | 2015-07-01 | $2.90 | 11.63¢ |
| Residential Water Heating (RWH) | 2015-07-01 | $3.40 | 10.77¢ |
| Residential rate (R-1) | 2015-07-01 | $2.90 | 12.02¢ |
Source: OpenEI U.S. Utility Rate Database. Rates change. Check the linked tariff or your bill for current figures.
Town of Shrewsbury rate history
2015–2025: +24% change in the average residential rate (12.56¢ → 15.53¢). Annual EIA-861 data.
Outages & reliability
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Reliability history
| 2025 | Town of Shrewsbury | Massachusetts avg | U.S. avg |
|---|---|---|---|
| Outage minutes per customer (SAIDI) | 831 | 121 | 266 |
| Outages per customer (SAIFI) | 2.55 | 0.92 | 1.34 |
| Average restoration time (CAIDI) | 5 hr 25 min | — | — |
| Outage minutes excluding major storms | 38 | 74 | 121 |
Outages in counties served (2025)
From ORNL EAGLE-I, which tracks customers without power every 15 minutes. These counts cover every utility in each county. Weighted across Town of Shrewsbury's counties, customers averaged 6 hr 43 min without power.
| County | Outage min/customer | Days with outages | Peak customers out | Worst day |
|---|---|---|---|---|
| Worcester | 403 | 99 | 12,731 | 2025-05-03 |
Town of Shrewsbury service area
Town of Shrewsbury serves Worcester County in Massachusetts and 10 ZIP codes.
Worcester
Cities: Worcester, Shrewsbury, Hamilton Worcester, Northborough, Boylston, Westborough, Phillipston
Programs, smart meters & solar
| Smart meters (AMI) for homes | 81% |
| Customers with daily usage data online | 12,182 |
| Time-based rate programs | None reported |
| Net-metered solar homes | 173 |
| Home batteries paired with solar | 12 |
| Homes in demand response (e.g. thermostat rebates) | 492 |
Town of Shrewsbury at a glance
| Ownership | Municipal utility |
| Services | Generation, Transmission, Distribution, Bundled |
| Commercial rate | 17.98¢/kWh |
| Industrial rate | 13.95¢/kWh |
| Retail revenue (2025) | $43,178,500 |
| Electricity sold (2025) | 280,409 MWh |
| Peak demand | 65 MW summer · 50 MW winter |
| Power from own generation | 2% (rest purchased) |
| Line losses | 5.0% |
| Balancing authority | ISNE |
| EIA utility ID | 17127 |
Other utilities in Massachusetts
Frequently asked questions
What is Town of Shrewsbury's electricity rate?
Town of Shrewsbury residential customers pay an average of 15.50¢ per kWh, all charges included (EIA-861 2025 annual data, adjusted to the 12 months ending 2026-07 using the state's price trend). That's 49% below the Massachusetts average of 30.43¢ and 14% below the U.S. average.
What is the average Town of Shrewsbury electric bill?
About $119 a month. The average Town of Shrewsbury home uses 770 kWh a month. At 1,000 kWh the bill would be about $155.
How many customers does Town of Shrewsbury have?
Town of Shrewsbury serves 15,206 residential customers and 16,851 customers in total in Massachusetts, across 1 county.
How reliable is Town of Shrewsbury?
In 2025, the average Town of Shrewsbury customer was without power for 13 hr 51 min (SAIDI) over 2.55 interruptions (SAIFI), including major storms. Excluding major event days it was 38 min. The Massachusetts average was 2 hr 1 min and the U.S. average 4 hr 26 min.
Does Town of Shrewsbury offer net metering for solar?
Town of Shrewsbury had 173 residential net-metered customers in 2025 with 1.3 MW of capacity and 12 solar-paired batteries. Estimate solar savings at this utility's rate.
Sources: EIA-861 2025 and EIA-861M (through July 2026), OpenEI URDB, ORNL EAGLE-I, U.S. Census. Methodology. Spot an error? Rates change often, so confirm with Town of Shrewsbury before making decisions.