City of Westfield electricity rates
Municipal utility · Massachusetts · NPCC region · ISONE
City of Westfield is a city-owned municipal utility, governed locally rather than by the state commission, serving 16,386 homes in Massachusetts. Its residential customers pay an average of 18.43¢/kWh including fixed and delivery charges, 2% more than the U.S. average.
Rate basis: EIA-861 2025 annual data, adjusted to the 12 months ending 2026-07 using the state's price trend.
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City of Westfield bill estimates
| Monthly use | At average all-in rate | Base tariff charges* |
|---|---|---|
| 500 kWh | $92.15 | $38.55 |
| 1,000 kWh | $184.30 | $72.84 |
| 1,500 kWh | $276.45 | $107.13 |
| 2,000 kWh | $368.60 | $141.43 |
*Residential Rate #E11/12 (effective 2015-08-01, $4.25/month customer charge), energy and fixed charges from the OpenEI Utility Rate Database. Riders, fuel adjustments and taxes are often billed separately, so real bills usually land closer to the all-in column. Calculate your bill.
City of Westfield residential rate plans
| Plan | Effective | Customer charge | Energy charges |
|---|---|---|---|
| Residential Rate #E11/12 | 2015-08-01 | $4.25 | 6.86¢ |
Source: OpenEI U.S. Utility Rate Database. Rates change. Check the linked tariff or your bill for current figures.
City of Westfield rate history
2015–2025: +31% change in the average residential rate (14.06¢ → 18.46¢). Annual EIA-861 data.
Outages & reliability
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Reliability history
| 2025 | City of Westfield | Massachusetts avg | U.S. avg |
|---|---|---|---|
| Outage minutes per customer (SAIDI) | 194 | 121 | 266 |
| Outages per customer (SAIFI) | 1.85 | 0.92 | 1.34 |
| Average restoration time (CAIDI) | 105 min | — | — |
| Outage minutes excluding major storms | 52 | 74 | 121 |
Outages in counties served (2025)
From ORNL EAGLE-I, which tracks customers without power every 15 minutes. These counts cover every utility in each county. Weighted across City of Westfield's counties, customers averaged 2 hr 45 min without power.
| County | Outage min/customer | Days with outages | Peak customers out | Worst day |
|---|---|---|---|---|
| Hampden | 165 | 36 | 20,087 | 2025-07-27 |
City of Westfield service area
City of Westfield serves Hampden County in Massachusetts and 27 ZIP codes.
Hampden
Cities: Springfield, North Chicopee, Westfield, Holyoke, Agawam, West Springfield, Southwick, Southampton, Granville
Programs, smart meters & solar
| Smart meters (AMI) for homes | 100% |
| Time-based rate programs | None reported |
| Net-metered solar homes | 19 |
City of Westfield at a glance
| Ownership | Municipal utility |
| Services | Distribution |
| Commercial rate | 21.27¢/kWh |
| Industrial rate | 18.89¢/kWh |
| Retail revenue (2025) | $68,604,700 |
| Electricity sold (2025) | 353,121 MWh |
| Peak demand | 80 MW summer · 58 MW winter |
| Line losses | 3.1% |
| Balancing authority | ISNE |
| EIA utility ID | 20481 |
| Website | www.wgeld.org/pages/commercial/ways-to-save |
Other utilities in Massachusetts
Frequently asked questions
What is City of Westfield's electricity rate?
City of Westfield residential customers pay an average of 18.43¢ per kWh, all charges included (EIA-861 2025 annual data, adjusted to the 12 months ending 2026-07 using the state's price trend). That's 39% below the Massachusetts average of 30.43¢ and 2% above the U.S. average.
What is the average City of Westfield electric bill?
About $125 a month. The average City of Westfield home uses 678 kWh a month. At 1,000 kWh the bill would be about $184.
How many customers does City of Westfield have?
City of Westfield serves 16,386 residential customers and 18,551 customers in total in Massachusetts, across 1 county.
How reliable is City of Westfield?
In 2025, the average City of Westfield customer was without power for 3 hr 14 min (SAIDI) over 1.85 interruptions (SAIFI), including major storms. Excluding major event days it was 52 min. The Massachusetts average was 2 hr 1 min and the U.S. average 4 hr 26 min.
Does City of Westfield offer net metering for solar?
City of Westfield had 19 residential net-metered customers in 2025 with 0.1 MW of capacity. Estimate solar savings at this utility's rate.
Sources: EIA-861 2025 and EIA-861M (through July 2026), OpenEI URDB, ORNL EAGLE-I, U.S. Census. Methodology. Spot an error? Rates change often, so confirm with City of Westfield before making decisions.