City of Holyoke electricity rates
Municipal utility · Massachusetts · NPCC region · ISONE
City of Holyoke is a city-owned municipal utility, governed locally rather than by the state commission, serving 15,155 homes in Massachusetts. Its residential customers pay an average of 17.03¢/kWh including fixed and delivery charges, 5% less than the U.S. average.
Rate basis: EIA-861M monthly utility data, 12 months ending 2026-07.
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City of Holyoke bill estimates
| Monthly use | At average all-in rate | Base tariff charges* |
|---|---|---|
| 500 kWh | $85.15 | $56.91 |
| 1,000 kWh | $170.30 | $109.36 |
| 1,500 kWh | $255.45 | $161.81 |
| 2,000 kWh | $340.60 | $214.26 |
*RESIDENTIAL ELECTRIC SCHEDULE (effective 2009-08-12, $4.46/month customer charge), energy and fixed charges from the OpenEI Utility Rate Database. Riders, fuel adjustments and taxes are often billed separately, so real bills usually land closer to the all-in column. Calculate your bill.
City of Holyoke residential rate plans
| Plan | Effective | Customer charge | Energy charges |
|---|---|---|---|
| RESIDENTIAL ELECTRIC SCHEDULE | 2009-08-12 | $4.46 | 10.49¢ |
Source: OpenEI U.S. Utility Rate Database. Rates change. Check the linked tariff or your bill for current figures.
City of Holyoke rate history
2015–2025: +34% change in the average residential rate (12.22¢ → 16.36¢). Annual EIA-861 data.
Outages & reliability
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Reliability history
| 2025 | City of Holyoke | Massachusetts avg | U.S. avg |
|---|---|---|---|
| Outage minutes per customer (SAIDI) | 37 | 121 | 266 |
| Outages per customer (SAIFI) | 0.46 | 0.92 | 1.34 |
| Average restoration time (CAIDI) | 80 min | — | — |
| Outage minutes excluding major storms | 37 | 74 | 121 |
Outages in counties served (2025)
From ORNL EAGLE-I, which tracks customers without power every 15 minutes. These counts cover every utility in each county. Weighted across City of Holyoke's counties, customers averaged 2 hr 45 min without power.
| County | Outage min/customer | Days with outages | Peak customers out | Worst day |
|---|---|---|---|---|
| Hampden | 165 | 36 | 20,087 | 2025-07-27 |
City of Holyoke service area
City of Holyoke serves Hampden County in Massachusetts and 29 ZIP codes.
Hampden
Cities: Springfield, Chicopee, North Chicopee, Westfield, Holyoke, Agawam, West Springfield, South Hadley, Easthampton, Southampton, Granville, Westhampton
Programs, smart meters & solar
| Smart meters (AMI) for homes | 68% |
| Time-based rate programs | None reported |
| Net-metered solar homes | 12 |
| Residential efficiency incentives paid (2025) | $221,713 |
| Residential energy saved by programs | 106 MWh |
City of Holyoke at a glance
| Ownership | Municipal utility |
| Services | Generation, Transmission, Distribution, Wholesale Marketing, Bundled |
| Commercial rate | 14.63¢/kWh |
| Industrial rate | 12.11¢/kWh |
| Retail revenue (2025) | $58,808,000 |
| Electricity sold (2025) | 396,016 MWh |
| Peak demand | 70 MW summer · 62 MW winter |
| Power from own generation | 52% (rest purchased) |
| Line losses | 3.1% |
| Balancing authority | ISNE |
| EIA utility ID | 8774 |
Other utilities in Massachusetts
Frequently asked questions
What is City of Holyoke's electricity rate?
City of Holyoke residential customers pay an average of 17.03¢ per kWh, all charges included (EIA-861M monthly utility data, 12 months ending 2026-07). That's 44% below the Massachusetts average of 30.43¢ and 5% below the U.S. average.
What is the average City of Holyoke electric bill?
About $105 a month. The average City of Holyoke home uses 619 kWh a month. At 1,000 kWh the bill would be about $170.
How many customers does City of Holyoke have?
City of Holyoke serves 15,155 residential customers and 17,953 customers in total in Massachusetts, across 1 county.
How reliable is City of Holyoke?
In 2025, the average City of Holyoke customer was without power for 37 min (SAIDI) over 0.46 interruptions (SAIFI), including major storms. Excluding major event days it was 37 min. The Massachusetts average was 2 hr 1 min and the U.S. average 4 hr 26 min.
Does City of Holyoke offer net metering for solar?
City of Holyoke had 12 residential net-metered customers in 2025 with 0.1 MW of capacity. Estimate solar savings at this utility's rate.
Sources: EIA-861 2025 and EIA-861M (through July 2026), OpenEI URDB, ORNL EAGLE-I, U.S. Census. Methodology. Spot an error? Rates change often, so confirm with City of Holyoke before making decisions.