City of Norwood electricity rates
Municipal utility · Massachusetts · NPCC region · ISONE
City of Norwood is a city-owned municipal utility, governed locally rather than by the state commission, serving 13,617 homes in Massachusetts. Its residential customers pay an average of 17.58¢/kWh including fixed and delivery charges, 2% less than the U.S. average.
Rate basis: EIA-861 2025 annual data, adjusted to the 12 months ending 2026-07 using the state's price trend.
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City of Norwood bill estimates
| Monthly use | At average all-in rate | Base tariff charges* |
|---|---|---|
| 500 kWh | $87.90 | $59.32 |
| 1,000 kWh | $175.80 | $110.52 |
| 1,500 kWh | $263.70 | $161.72 |
| 2,000 kWh | $351.60 | $212.92 |
*Residential (effective 2013-09-01, $3.81/month customer charge), energy and fixed charges from the OpenEI Utility Rate Database. Riders, fuel adjustments and taxes are often billed separately, so real bills usually land closer to the all-in column. Calculate your bill.
City of Norwood residential rate plans
| Plan | Effective | Customer charge | Energy charges |
|---|---|---|---|
| Residential | 2013-09-01 | $3.81 | 0.00¢ first 10 kWh, 21.31¢ first 50 kWh, 12.06¢ first 100 kWh, 10.24¢ after |
| Residential Heating Rate-Uncontrolled Energy | 2013-09-01 | $3.81 | 0.00¢ first 10 kWh, 21.31¢ first 50 kWh, 12.06¢ first 100 kWh, 10.24¢ first 400 kWh, 8.98¢ after |
Source: OpenEI U.S. Utility Rate Database. Rates change. Check the linked tariff or your bill for current figures.
City of Norwood rate history
2015–2025: +25% change in the average residential rate (14.12¢ → 17.61¢). Annual EIA-861 data.
Outages & reliability
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Reliability history
| 2025 | City of Norwood | Massachusetts avg | U.S. avg |
|---|---|---|---|
| Outage minutes per customer (SAIDI) | 117 | 121 | 266 |
| Outages per customer (SAIFI) | 1.70 | 0.92 | 1.34 |
| Average restoration time (CAIDI) | 69 min | — | — |
| Outage minutes excluding major storms | 34 | 74 | 121 |
Outages in counties served (2025)
From ORNL EAGLE-I, which tracks customers without power every 15 minutes. These counts cover every utility in each county. Weighted across City of Norwood's counties, customers averaged 3 hr 8 min without power.
| County | Outage min/customer | Days with outages | Peak customers out | Worst day |
|---|---|---|---|---|
| Norfolk | 188 | 46 | 29,004 | 2025-12-19 |
City of Norwood service area
City of Norwood serves Norfolk County in Massachusetts and 6 ZIP codes.
Norfolk
Programs, smart meters & solar
| Smart meters (AMI) for homes | 100% |
| Time-based rate programs | None reported |
| Net-metered solar homes | 0 reported |
| Homes in demand response (e.g. thermostat rebates) | 422 |
| Residential efficiency incentives paid (2025) | $39,882 |
| Residential energy saved by programs | 5 MWh |
City of Norwood at a glance
| Ownership | Municipal utility |
| Services | Transmission, Distribution |
| Commercial rate | 19.51¢/kWh |
| Industrial rate | 15.59¢/kWh |
| Retail revenue (2025) | $56,017,000 |
| Electricity sold (2025) | 320,838 MWh |
| Peak demand | 77 MW summer · 51 MW winter |
| Line losses | 1.9% |
| Balancing authority | ISNE |
| EIA utility ID | 13839 |
| Website | Not Applicable |
Other utilities in Massachusetts
Frequently asked questions
What is City of Norwood's electricity rate?
City of Norwood residential customers pay an average of 17.58¢ per kWh, all charges included (EIA-861 2025 annual data, adjusted to the 12 months ending 2026-07 using the state's price trend). That's 42% below the Massachusetts average of 30.43¢ and 2% below the U.S. average.
What is the average City of Norwood electric bill?
About $98 a month. The average City of Norwood home uses 558 kWh a month. At 1,000 kWh the bill would be about $176.
How many customers does City of Norwood have?
City of Norwood serves 13,617 residential customers and 15,812 customers in total in Massachusetts, across 1 county.
How reliable is City of Norwood?
In 2025, the average City of Norwood customer was without power for 117 min (SAIDI) over 1.70 interruptions (SAIFI), including major storms. Excluding major event days it was 34 min. The Massachusetts average was 2 hr 1 min and the U.S. average 4 hr 26 min.
Sources: EIA-861 2025 and EIA-861M (through July 2026), OpenEI URDB, ORNL EAGLE-I, U.S. Census. Methodology. Spot an error? Rates change often, so confirm with City of Norwood before making decisions.