City of Jackson electricity rates
Municipal utility · Tennessee · SERC region
City of Jackson is a city-owned municipal utility, governed locally rather than by the state commission, serving 32,264 homes in Tennessee. Its residential customers pay an average of 12.93¢/kWh including fixed and delivery charges, 28% less than the U.S. average.
Rate basis: EIA-861 2025 annual data, adjusted to the 12 months ending 2026-07 using the state's price trend.
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City of Jackson bill estimates
| Monthly use | At average all-in rate |
|---|---|
| 500 kWh | $64.65 |
| 1,000 kWh | $129.30 |
| 1,500 kWh | $193.95 |
| 2,000 kWh | $258.60 |
City of Jackson residential rate plans
| Plan | Effective | Customer charge | Energy charges |
|---|---|---|---|
| Residential Service RStime-of-use | 2018-08-01 | $19.73 | 9.2¢ (12am–12am) — summer weekdays |
Source: OpenEI U.S. Utility Rate Database. Rates change. Check the linked tariff or your bill for current figures.
City of Jackson rate history
2015–2025: +22% change in the average residential rate (10.34¢ → 12.57¢). Annual EIA-861 data.
Outages & reliability
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Reliability history
| 2025 | City of Jackson | Tennessee avg | U.S. avg |
|---|---|---|---|
| Outage minutes per customer (SAIDI) | 186 | 260 | 266 |
| Outages per customer (SAIFI) | 1.54 | 1.88 | 1.34 |
| Average restoration time (CAIDI) | 2 hr 1 min | — | — |
| Outage minutes excluding major storms | 186 | 162 | 121 |
Outages in counties served (2025)
From ORNL EAGLE-I, which tracks customers without power every 15 minutes. These counts cover every utility in each county. Weighted across City of Jackson's counties, customers averaged 3 hr 39 min without power.
| County | Outage min/customer | Days with outages | Peak customers out | Worst day |
|---|---|---|---|---|
| Madison | 219 | 78 | 13,911 | 2025-07-16 |
City of Jackson service area
City of Jackson serves Madison County in Tennessee and 5 ZIP codes.
Madison
Cities: Jackson
Programs, smart meters & solar
| Smart meters (AMI) for homes | 100% |
| Customers with daily usage data online | 32,264 |
| Time-based rate programs | None reported |
| Net-metered solar homes | 0 reported |
City of Jackson at a glance
| Ownership | Municipal utility |
| Services | Distribution |
| Commercial rate | 12.61¢/kWh |
| Industrial rate | 6.21¢/kWh |
| Retail revenue (2025) | $183,401,000 |
| Electricity sold (2025) | 2,021,661 MWh |
| Peak demand | 408 MW summer · 294 MW winter |
| Line losses | 2.2% |
| Balancing authority | TVA |
| EIA utility ID | 9612 |
Other utilities in Tennessee
Frequently asked questions
What is City of Jackson's electricity rate?
City of Jackson residential customers pay an average of 12.93¢ per kWh, all charges included (EIA-861 2025 annual data, adjusted to the 12 months ending 2026-07 using the state's price trend). That's 5% below the Tennessee average of 13.56¢ and 28% below the U.S. average.
What is the average City of Jackson electric bill?
About $141 a month. The average City of Jackson home uses 1,089 kWh a month. At 1,000 kWh the bill would be about $129.
How many customers does City of Jackson have?
City of Jackson serves 32,264 residential customers and 39,160 customers in total in Tennessee, across 1 county.
How reliable is City of Jackson?
In 2025, the average City of Jackson customer was without power for 3 hr 6 min (SAIDI) over 1.54 interruptions (SAIFI), including major storms. Excluding major event days it was 3 hr 6 min. The Tennessee average was 4 hr 20 min and the U.S. average 4 hr 26 min.
Does City of Jackson offer time-of-use rates?
Yes. The OpenEI rate database lists 1 time-of-use residential plan, including Residential Service RS. Running big appliances off-peak can cut their cost. Pick the plan in the calculator above to see by how much.
Sources: EIA-861 2025 and EIA-861M (through July 2026), OpenEI URDB, ORNL EAGLE-I, U.S. Census. Methodology. Spot an error? Rates change often, so confirm with City of Jackson before making decisions.