Knoxville Utilities Board electricity rates
Municipal utility · Tennessee · SERC region
Knoxville Utilities Board is a city-owned municipal utility, governed locally rather than by the state commission, serving 196,674 homes in Tennessee. Its residential customers pay an average of 14.28¢/kWh including fixed and delivery charges, 21% less than the U.S. average.
Rate basis: EIA-861M monthly utility data, 12 months ending 2026-07.
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Knoxville Utilities Board bill estimates
| Monthly use | At average all-in rate |
|---|---|
| 500 kWh | $71.40 |
| 1,000 kWh | $142.80 |
| 1,500 kWh | $214.20 |
| 2,000 kWh | $285.60 |
Knoxville Utilities Board residential rate plans
| Plan | Effective | Customer charge | Energy charges |
|---|---|---|---|
| Schedule RStime-of-use | 2019-06-01 | $19.00 | 9.0¢ (12am–12am) — summer weekdays |
Source: OpenEI U.S. Utility Rate Database. Rates change. Check the linked tariff or your bill for current figures.
Knoxville Utilities Board rate history
2015–2025: +39% change in the average residential rate (9.98¢ → 13.83¢). Annual EIA-861 data.
Outages & reliability
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Reliability history
| 2025 | Knoxville Utilities Board | Tennessee avg | U.S. avg |
|---|---|---|---|
| Outage minutes per customer (SAIDI) | 274 | 260 | 266 |
| Outages per customer (SAIFI) | 1.26 | 1.88 | 1.34 |
| Average restoration time (CAIDI) | 3 hr 38 min | — | — |
| Outage minutes excluding major storms | 149 | 162 | 121 |
Outages in counties served (2025)
From ORNL EAGLE-I, which tracks customers without power every 15 minutes. These counts cover every utility in each county. Weighted across Knoxville Utilities Board's counties, customers averaged 3 hr 59 min without power.
| County | Outage min/customer | Days with outages | Peak customers out | Worst day |
|---|---|---|---|---|
| Union | 415 | 89 | 2,516 | 2025-05-17 |
| Sevier | 327 | 63 | 7,825 | 2025-03-05 |
| Blount | 320 | 68 | 11,202 | 2025-08-27 |
| Knox | 236 | 88 | 19,649 | 2025-12-19 |
| Grainger | 216 | 38 | 1,946 | 2025-05-17 |
| Anderson | 80 | 42 | 3,299 | 2025-07-30 |
| Jefferson | 53 | 17 | 3,139 | 2025-10-01 |
Knoxville Utilities Board service area
Knoxville Utilities Board serves 7 counties in Tennessee and 45 ZIP codes.
Anderson, Blount, Grainger, Jefferson, Knox, Sevier, Union
Cities: Knoxville, Oak Ridge, Maryville, Farragut, Sevierville, Seymour, Clinton, Lenoir City, Eagleton Village, Louisville, Mascot, Maynardville, Plainview, Blaine, Condon, New Market, Rutledge, Wildwood, Luttrell
Programs, smart meters & solar
| Smart meters (AMI) for homes | 100% |
| Customers with daily usage data online | 196,674 |
| Time-based rate programs | Time-of-use rates |
| Homes on time-based rates | 87 |
| Net-metered solar homes | 0 reported |
Knoxville Utilities Board at a glance
| Ownership | Municipal utility |
| Services | Distribution |
| Commercial rate | 13.59¢/kWh |
| Industrial rate | 5.63¢/kWh |
| Retail revenue (2025) | $728,309,000 |
| Electricity sold (2025) | 5,997,139 MWh |
| Peak demand | 1,179 MW summer · 1,319 MW winter |
| Line losses | 3.1% |
| Balancing authority | TVA |
| EIA utility ID | 10421 |
Other utilities in Tennessee
Frequently asked questions
What is Knoxville Utilities Board's electricity rate?
Knoxville Utilities Board residential customers pay an average of 14.28¢ per kWh, all charges included (EIA-861M monthly utility data, 12 months ending 2026-07). That's 5% above the Tennessee average of 13.56¢ and 21% below the U.S. average.
What is the average Knoxville Utilities Board electric bill?
About $158 a month. The average Knoxville Utilities Board home uses 1,109 kWh a month. At 1,000 kWh the bill would be about $143.
How many customers does Knoxville Utilities Board have?
Knoxville Utilities Board serves 196,674 residential customers and 222,350 customers in total in Tennessee, across 7 counties.
How reliable is Knoxville Utilities Board?
In 2025, the average Knoxville Utilities Board customer was without power for 4 hr 34 min (SAIDI) over 1.26 interruptions (SAIFI), including major storms. Excluding major event days it was 2 hr 29 min. The Tennessee average was 4 hr 20 min and the U.S. average 4 hr 26 min.
Does Knoxville Utilities Board offer time-of-use rates?
Yes. The OpenEI rate database lists 1 time-of-use residential plan, including Schedule RS. Running big appliances off-peak can cut their cost. Pick the plan in the calculator above to see by how much.
Sources: EIA-861 2025 and EIA-861M (through July 2026), OpenEI URDB, ORNL EAGLE-I, U.S. Census. Methodology. Spot an error? Rates change often, so confirm with Knoxville Utilities Board before making decisions.