Town of High Point electricity rates
Municipal utility · North Carolina · SERC region
Town of High Point is a city-owned municipal utility, governed locally rather than by the state commission, serving 38,553 homes in North Carolina. Its residential customers pay an average of 12.29¢/kWh including fixed and delivery charges, 32% less than the U.S. average.
Rate basis: EIA-861 2025 annual data, adjusted to the 12 months ending 2026-07 using the state's price trend.
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Town of High Point bill estimates
| Monthly use | At average all-in rate |
|---|---|
| 500 kWh | $61.45 |
| 1,000 kWh | $122.90 |
| 1,500 kWh | $184.35 |
| 2,000 kWh | $245.80 |
Town of High Point residential rate plans
| Plan | Effective | Customer charge | Energy charges |
|---|---|---|---|
| Residential service, Energy Conservation with Water Heating (Rate 3)time-of-use | 2014-07-01 | $13.15 | 11.0¢ (12am–12am) — summer weekdays |
| Residential Service,Non-Electric Water Heater (Rate 18)time-of-use | 2014-07-01 | $13.15 | 11.0¢ (12am–12am) — summer weekdays |
| Residential Service- Energy Conservation (Rate 15)time-of-use | 2014-07-01 | $13.15 | 11.0¢ (12am–12am) — summer weekdays |
| Residential Service All Electric (Rate 12)time-of-use | 2014-07-01 | $13.15 | 11.1¢ (12am–12am) — summer weekdays |
| Residential Service (Rate 1)time-of-use | 2014-07-01 | $13.15 | 11.0¢ (12am–12am) — summer weekdays |
| Residential Service with Electric Water Heater (Rate 16)time-of-use | 2014-07-01 | $13.15 | 11.0¢ (12am–12am) — summer weekdays |
Source: OpenEI U.S. Utility Rate Database. Rates change. Check the linked tariff or your bill for current figures.
Town of High Point rate history
2015–2025: -10% change in the average residential rate (12.90¢ → 11.66¢). Annual EIA-861 data.
Outages & reliability
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Reliability history
| 2025 | Town of High Point | North Carolina avg | U.S. avg |
|---|---|---|---|
| Outage minutes per customer (SAIDI) | 109 | 195 | 266 |
| Outages per customer (SAIFI) | 1.39 | 1.38 | 1.34 |
| Average restoration time (CAIDI) | 78 min | — | — |
| Outage minutes excluding major storms | 86 | 139 | 121 |
Outages in counties served (2025)
From ORNL EAGLE-I, which tracks customers without power every 15 minutes. These counts cover every utility in each county. Weighted across Town of High Point's counties, customers averaged 10 hr 16 min without power.
| County | Outage min/customer | Days with outages | Peak customers out | Worst day |
|---|---|---|---|---|
| Forsyth | 954 | 166 | 6,769 | 2025-08-01 |
| Guilford | 920 | 152 | 7,919 | 2025-06-27 |
| Randolph | 327 | 111 | 5,065 | 2025-08-25 |
| Davidson | 269 | 75 | 4,250 | 2025-06-02 |
Town of High Point service area
Town of High Point serves 4 counties in North Carolina and 6 ZIP codes.
Davidson, Forsyth, Guilford, Randolph
Cities: High Point, Archdale, Jamestown
Programs, smart meters & solar
| Smart meters (AMI) for homes | 0% |
| Time-based rate programs | None reported |
| Net-metered solar homes | 0 reported |
Town of High Point at a glance
| Ownership | Municipal utility |
| Services | Distribution |
| Commercial rate | 11.34¢/kWh |
| Industrial rate | 10.54¢/kWh |
| Retail revenue (2025) | $129,470,100 |
| Electricity sold (2025) | 1,174,642 MWh |
| Peak demand | 258 MW summer · 220 MW winter |
| Line losses | 0.6% |
| Balancing authority | DUK |
| EIA utility ID | 8571 |
Other utilities in North Carolina
Frequently asked questions
What is Town of High Point's electricity rate?
Town of High Point residential customers pay an average of 12.29¢ per kWh, all charges included (EIA-861 2025 annual data, adjusted to the 12 months ending 2026-07 using the state's price trend). That's 17% below the North Carolina average of 14.77¢ and 32% below the U.S. average.
What is the average Town of High Point electric bill?
About $114 a month. The average Town of High Point home uses 932 kWh a month. At 1,000 kWh the bill would be about $123.
How many customers does Town of High Point have?
Town of High Point serves 38,553 residential customers and 44,670 customers in total in North Carolina, across 4 counties.
How reliable is Town of High Point?
In 2025, the average Town of High Point customer was without power for 109 min (SAIDI) over 1.39 interruptions (SAIFI), including major storms. Excluding major event days it was 86 min. The North Carolina average was 3 hr 15 min and the U.S. average 4 hr 26 min.
Does Town of High Point offer time-of-use rates?
Yes. The OpenEI rate database lists 6 time-of-use residential plans, including Residential service, Energy Conservation with Water Heating (Rate 3). Running big appliances off-peak can cut their cost. Pick the plan in the calculator above to see by how much.
Sources: EIA-861 2025 and EIA-861M (through July 2026), OpenEI URDB, ORNL EAGLE-I, U.S. Census. Methodology. Spot an error? Rates change often, so confirm with Town of High Point before making decisions.