Duke Energy Progress electricity rates
Investor-owned utility · North Carolina · SERC region
Duke Energy Progress is a for-profit, investor-owned utility regulated by the state utility commission, serving 1,383,941 homes in North Carolina. Its residential customers pay an average of 16.45¢/kWh including fixed and delivery charges, 9% less than the U.S. average.
Rate basis: EIA-861M monthly utility data, 12 months ending 2026-07.
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Duke Energy Progress bill estimates
| Monthly use | At average all-in rate |
|---|---|
| 500 kWh | $82.25 |
| 1,000 kWh | $164.50 |
| 1,500 kWh | $246.75 |
| 2,000 kWh | $329.00 |
Duke Energy Progress rate history
2015–2025: +38% change in the average residential rate (11.01¢ → 15.19¢). Annual EIA-861 data.
Outages & reliability
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Reliability history
| 2025 | Duke Energy Progress | North Carolina avg | U.S. avg |
|---|---|---|---|
| Outage minutes per customer (SAIDI) | 183 | 195 | 266 |
| Outages per customer (SAIFI) | 1.41 | 1.38 | 1.34 |
| Average restoration time (CAIDI) | 2 hr 10 min | — | — |
| Outage minutes excluding major storms | 145 | 139 | 121 |
Outages in counties served (2025)
From ORNL EAGLE-I, which tracks customers without power every 15 minutes. These counts cover every utility in each county. Weighted across Duke Energy Progress's counties, customers averaged 8 hr 19 min without power.
| County | Outage min/customer | Days with outages | Peak customers out | Worst day |
|---|---|---|---|---|
| Henderson | 910,601 | 204 | 10,372 | 2025-05-17 |
| Alamance | 26,440 | 160 | 12,360 | 2025-07-07 |
| Vance | 6,937 | 61 | 6,797 | 2025-10-09 |
| Chatham | 5,783 | 166 | 8,540 | 2025-07-07 |
| Durham | 5,570 | 216 | 14,303 | 2025-06-20 |
| Mitchell | 4,845 | 92 | 4,704 | 2025-04-27 |
| New Hanover | 3,460 | 170 | 4,005 | 2025-07-10 |
| Yancey | 2,397 | 86 | 1,136 | 2025-02-12 |
| Warren | 2,096 | 102 | 4,376 | 2025-05-17 |
| Caswell | 2,078 | 60 | 3,319 | 2025-05-04 |
| Orange | 1,742 | 117 | 23,235 | 2025-07-07 |
| Moore | 1,477 | 136 | 5,334 | 2025-01-09 |
| Rutherford | 1,304 | 113 | 4,458 | 2025-11-20 |
| Buncombe | 1,259 | 171 | 20,155 | 2025-05-17 |
| Granville | 1,233 | 85 | 11,070 | 2025-10-09 |
| Johnston | 1,178 | 155 | 3,387 | 2025-09-19 |
| Pamlico | 1,017 | 23 | 2,825 | 2025-03-10 |
| Wake | 993 | 210 | 12,876 | 2025-06-25 |
| Duplin | 937 | 84 | 4,442 | 2025-10-08 |
| Guilford | 920 | 152 | 7,919 | 2025-06-27 |
| Madison | 815 | 51 | 982 | 2025-07-14 |
| Anson | 800 | 64 | 5,054 | 2025-08-13 |
| Person | 774 | 83 | 2,291 | 2025-01-06 |
| Montgomery | 724 | 82 | 3,103 | 2025-08-13 |
| Halifax | 667 | 52 | 10,700 | 2025-05-17 |
Duke Energy Progress service area
Duke Energy Progress serves 56 counties in North Carolina and 507 ZIP codes.
Alamance, Anson, Avery, Beaufort, Bladen, Brunswick, Buncombe, Carteret, Caswell, Chatham, Columbus, Craven, Cumberland, Duplin, Durham, Edgecombe, Franklin, Granville, Greene, Guilford, Halifax, Harnett, Haywood, Henderson, Hoke, Jackson, Johnston, Jones, Lee, Lenoir, Madison, McDowell, Mitchell, Montgomery, Moore, Nash, New Hanover, Onslow, Orange, Pamlico, Pender, Person, Pitt, Randolph, Richmond, Robeson, Rutherford, Sampson, Scotland, Stanly, Vance, Wake, Warren, Wayne, Wilson, Yancey
Cities: Raleigh, Durham, Fayetteville, Cary, Wilmington, High Point, Asheville, Greenville, Jacksonville, Chapel Hill, Rocky Mount, Burlington, Wilson, Apex, Wake Forest, Goldsboro, Holly Springs, New Bern, Fort Bragg, Sanford, Garner, Asheboro, Fuquay-Varina, Lumberton, Kinston, Havelock, Clayton, Leland, Hope Mills, Albemarle, Pinehurst, Laurinburg, Roanoke Rapids, Henderson, Masonboro, Knightdale, Murraysville, Hendersonville, Mebane, Southern Pines
Programs, smart meters & solar
| Smart meters (AMI) for homes | 100% |
| Customers with daily usage data online | 1,383,941 |
| Time-based rate programs | Time-of-use rates |
| Homes on time-based rates | 37,024 |
| Net-metered solar homes | 27,147 |
| Homes in demand response (e.g. thermostat rebates) | 226,845 |
| Residential efficiency incentives paid (2025) | $53,641,636 |
| Residential energy saved by programs | 233,846 MWh |
Duke Energy Progress at a glance
| Ownership | Investor-owned utility |
| Services | Generation, Transmission, Distribution, Wholesale Marketing |
| Commercial rate | 11.60¢/kWh |
| Industrial rate | 8.65¢/kWh |
| Retail revenue (2025) | $4,766,397,700 |
| Electricity sold (2025) | 38,542,976 MWh |
| Peak demand | 13,255 MW summer · 14,976 MW winter |
| Power from own generation | 86% (rest purchased) |
| Line losses | 3.0% |
| Balancing authority | CPLE |
| EIA utility ID | 3046 |
Other utilities in North Carolina
Frequently asked questions
What is Duke Energy Progress's electricity rate?
Duke Energy Progress residential customers pay an average of 16.45¢ per kWh, all charges included (EIA-861M monthly utility data, 12 months ending 2026-07). That's 11% above the North Carolina average of 14.77¢ and 9% below the U.S. average.
What is the average Duke Energy Progress electric bill?
About $172 a month. The average Duke Energy Progress home uses 1,046 kWh a month. At 1,000 kWh the bill would be about $165.
How many customers does Duke Energy Progress have?
Duke Energy Progress serves 1,383,941 residential customers and 1,605,330 customers in total in North Carolina, across 56 counties.
How reliable is Duke Energy Progress?
In 2025, the average Duke Energy Progress customer was without power for 3 hr 3 min (SAIDI) over 1.41 interruptions (SAIFI), including major storms. Excluding major event days it was 2 hr 25 min. The North Carolina average was 3 hr 15 min and the U.S. average 4 hr 26 min.
Does Duke Energy Progress offer time-of-use rates?
Duke Energy Progress reports offering time-of-use rates to residential customers. Running big appliances off-peak can cut their cost. Pick the plan in the calculator above to see by how much.
Does Duke Energy Progress offer net metering for solar?
Duke Energy Progress had 27,147 residential net-metered customers in 2025 with 207.7 MW of capacity. Estimate solar savings at this utility's rate.
Sources: EIA-861 2025 and EIA-861M (through July 2026), OpenEI URDB, ORNL EAGLE-I, U.S. Census. Methodology. Spot an error? Rates change often, so confirm with Duke Energy Progress before making decisions.