City of Shelby electricity rates
Municipal utility · North Carolina
City of Shelby is a city-owned municipal utility, governed locally rather than by the state commission, serving 9,219 homes in North Carolina. Its residential customers pay an average of 9.91¢/kWh including fixed and delivery charges, 45% less than the U.S. average.
Rate basis: EIA-861 2025 annual data, adjusted to the 12 months ending 2026-07 using the state's price trend. This utility files EIA's short form, which reports total sales only, so the rate covers all customer classes.
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City of Shelby bill estimates
| Monthly use | At average all-in rate |
|---|---|
| 500 kWh | $49.55 |
| 1,000 kWh | $99.10 |
| 1,500 kWh | $148.65 |
| 2,000 kWh | $198.20 |
City of Shelby residential rate plans
| Plan | Effective | Customer charge | Energy charges |
|---|---|---|---|
| Residential Electric Servicetime-of-use | 2012-07-01 | $11.87 | 10.6¢ (12am–12am) — summer weekdays |
| Residential Service- All Electrictime-of-use | 2012-07-01 | $11.87 | 10.6¢ (12am–12am) — summer weekdays |
Source: OpenEI U.S. Utility Rate Database. Rates change. Check the linked tariff or your bill for current figures.
City of Shelby rate history
2015–2025: -17% change in the average residential rate (11.39¢ → 9.41¢). Annual EIA-861 data.
Outages & reliability
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Reliability history
| 2019 | City of Shelby | North Carolina avg | U.S. avg |
|---|---|---|---|
| Outage minutes per customer (SAIDI) | 71 | 195 | 266 |
| Outages per customer (SAIFI) | 1.34 | 1.38 | 1.34 |
| Average restoration time (CAIDI) | 53 min | — | — |
| Outage minutes excluding major storms | 71 | 139 | 121 |
Outages in counties served (2025)
From ORNL EAGLE-I, which tracks customers without power every 15 minutes. These counts cover every utility in each county. Weighted across City of Shelby's counties, customers averaged 5 hr 35 min without power.
| County | Outage min/customer | Days with outages | Peak customers out | Worst day |
|---|---|---|---|---|
| Cleveland | 335 | 63 | 2,190 | 2025-09-06 |
City of Shelby service area
City of Shelby serves Cleveland County in North Carolina.
Cleveland
Programs, smart meters & solar
| Smart meters (AMI) for homes | 0% |
| Time-based rate programs | None reported |
| Net-metered solar homes | 0 reported |
City of Shelby at a glance
| Ownership | Municipal utility |
| Services | — |
| Retail revenue (2025) | $18,239,000 |
| Electricity sold (2025) | 193,853 MWh |
| Balancing authority | DUK |
| EIA utility ID | 17037 |
Other utilities in North Carolina
Frequently asked questions
What is City of Shelby's electricity rate?
City of Shelby residential customers pay an average of 9.91¢ per kWh, all charges included (EIA-861 2025 annual data, adjusted to the 12 months ending 2026-07 using the state's price trend). That's 33% below the North Carolina average of 14.77¢ and 45% below the U.S. average.
What is the average City of Shelby electric bill?
About $174 a month. The average City of Shelby home uses 1,752 kWh a month. At 1,000 kWh the bill would be about $99.
How many customers does City of Shelby have?
City of Shelby serves 9,219 residential customers in North Carolina, across 1 county.
How reliable is City of Shelby?
In 2019, the average City of Shelby customer was without power for 71 min (SAIDI) over 1.34 interruptions (SAIFI), including major storms. Excluding major event days it was 71 min. The North Carolina average was 3 hr 15 min and the U.S. average 4 hr 26 min.
Does City of Shelby offer time-of-use rates?
Yes. The OpenEI rate database lists 2 time-of-use residential plans, including Residential Electric Service. Running big appliances off-peak can cut their cost. Pick the plan in the calculator above to see by how much.
Sources: EIA-861 2025 and EIA-861M (through July 2026), OpenEI URDB, ORNL EAGLE-I, U.S. Census. Methodology. Spot an error? Rates change often, so confirm with City of Shelby before making decisions.