City of New Bern electricity rates
Municipal utility · North Carolina · SERC region
City of New Bern is a city-owned municipal utility, governed locally rather than by the state commission, serving 21,545 homes in North Carolina. Its residential customers pay an average of 15.54¢/kWh including fixed and delivery charges, 14% less than the U.S. average.
Rate basis: EIA-861 2025 annual data, adjusted to the 12 months ending 2026-07 using the state's price trend.
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City of New Bern bill estimates
| Monthly use | At average all-in rate | Base tariff charges* |
|---|---|---|
| 500 kWh | $77.70 | $90.87 |
| 1,000 kWh | $155.40 | $151.82 |
| 1,500 kWh | $233.10 | $212.77 |
| 2,000 kWh | $310.80 | $273.72 |
*Residential- Three Phase (100% A/C Control Rate) (effective 2009-02-01, $25.86/month customer charge), energy and fixed charges from the OpenEI Utility Rate Database. Riders, fuel adjustments and taxes are often billed separately, so real bills usually land closer to the all-in column. Calculate your bill.
City of New Bern residential rate plans
| Plan | Effective | Customer charge | Energy charges |
|---|---|---|---|
| Residential- Three Phase (100% A/C Control Rate) | 2009-02-01 | $25.86 | 12.25¢ first 300 kWh, 14.13¢ first 500 kWh, 12.19¢ after |
| Small General Service 2 - Single Phase | 2009-02-01 | $24.86 | 12.19¢ first 2,325 kWh, 11.50¢ first 3,325 kWh, 10.67¢ after |
| Residential- Single Phase (100% A/C Control Rate) | 2009-02-01 | $11.98 | 12.25¢ first 300 kWh, 14.13¢ first 500 kWh, 12.19¢ after |
| Standard Residential- Three Phase | 2009-02-01 | $25.86 | 12.25¢ first 300 kWh, 14.13¢ after |
| Energy Efficient Residential- Three Phase (100% A/C Control Rate) | 2009-02-01 | $11.98 | 11.64¢ first 300 kWh, 13.42¢ first 500 kWh, 11.41¢ after |
| Standard Residential- Single Phase | 2009-02-01 | $11.98 | 12.25¢ first 300 kWh, 14.13¢ after |
| Small General Service 2 - Three Phase | 2009-02-01 | $38.74 | 12.19¢ first 2,325 kWh, 11.50¢ first 3,325 kWh, 10.67¢ after |
| Energy Efficient Residential- Three Phase (100% A/C Control Rate) | 2009-02-01 | $25.86 | 11.64¢ first 300 kWh, 13.42¢ first 500 kWh, 11.41¢ after |
Source: OpenEI U.S. Utility Rate Database. Rates change. Check the linked tariff or your bill for current figures.
City of New Bern rate history
2015–2025: +28% change in the average residential rate (11.51¢ → 14.76¢). Annual EIA-861 data.
Outages & reliability
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Reliability history
| 2025 | City of New Bern | North Carolina avg | U.S. avg |
|---|---|---|---|
| Outage minutes per customer (SAIDI) | 115 | 195 | 266 |
| Outages per customer (SAIFI) | 0.98 | 1.38 | 1.34 |
| Average restoration time (CAIDI) | 117 min | — | — |
| Outage minutes excluding major storms | 37 | 139 | 121 |
Outages in counties served (2025)
From ORNL EAGLE-I, which tracks customers without power every 15 minutes. These counts cover every utility in each county. Weighted across City of New Bern's counties, customers averaged 4 hr 25 min without power.
| County | Outage min/customer | Days with outages | Peak customers out | Worst day |
|---|---|---|---|---|
| Jones | 453 | 24 | 2,321 | 2025-05-07 |
| Craven | 253 | 58 | 5,732 | 2025-02-20 |
City of New Bern service area
City of New Bern serves 2 counties in North Carolina and 1 ZIP codes.
Craven, Jones
Cities: New Bern, Trent Woods, River Bend, Brices Creek
Programs, smart meters & solar
| Smart meters (AMI) for homes | 100% |
| Customers with daily usage data online | 98 |
| Time-based rate programs | None reported |
| Net-metered solar homes | 0 reported |
City of New Bern at a glance
| Ownership | Municipal utility |
| Services | Distribution, Bundled |
| Commercial rate | 14.85¢/kWh |
| Industrial rate | 10.52¢/kWh |
| Retail revenue (2025) | $68,665,100 |
| Electricity sold (2025) | 479,302 MWh |
| Peak demand | 118 MW summer · 119 MW winter |
| Line losses | 4.2% |
| Balancing authority | CPLE |
| EIA utility ID | 13416 |
Other utilities in North Carolina
Frequently asked questions
What is City of New Bern's electricity rate?
City of New Bern residential customers pay an average of 15.54¢ per kWh, all charges included (EIA-861 2025 annual data, adjusted to the 12 months ending 2026-07 using the state's price trend). That's 5% above the North Carolina average of 14.77¢ and 14% below the U.S. average.
What is the average City of New Bern electric bill?
About $164 a month. The average City of New Bern home uses 1,054 kWh a month. At 1,000 kWh the bill would be about $155.
How many customers does City of New Bern have?
City of New Bern serves 21,545 residential customers and 25,372 customers in total in North Carolina, across 2 counties.
How reliable is City of New Bern?
In 2025, the average City of New Bern customer was without power for 115 min (SAIDI) over 0.98 interruptions (SAIFI), including major storms. Excluding major event days it was 37 min. The North Carolina average was 3 hr 15 min and the U.S. average 4 hr 26 min.
Sources: EIA-861 2025 and EIA-861M (through July 2026), OpenEI URDB, ORNL EAGLE-I, U.S. Census. Methodology. Spot an error? Rates change often, so confirm with City of New Bern before making decisions.