Entergy New Orleans electricity rates
Investor-owned utility · Louisiana · SERC region · MISO
Entergy New Orleans is a for-profit, investor-owned utility regulated by the state utility commission, serving 188,385 homes in Louisiana. Its residential customers pay an average of 13.47¢/kWh including fixed and delivery charges, 25% less than the U.S. average.
Rate basis: EIA-861M monthly utility data, 12 months ending 2026-07.
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Entergy New Orleans bill estimates
| Monthly use | At average all-in rate | Base tariff charges* |
|---|---|---|
| 500 kWh | $67.35 | $404.21 |
| 1,000 kWh | $134.70 | $436.85 |
| 1,500 kWh | $202.05 | $469.49 |
| 2,000 kWh | $269.40 | $502.14 |
*Master Metered Residential Apartment Service (MMRA-3) [CLOSED rate] (effective 2017-04-01, $371.56/month customer charge), energy and fixed charges from the OpenEI Utility Rate Database. Riders, fuel adjustments and taxes are often billed separately, so real bills usually land closer to the all-in column. Calculate your bill.
Entergy New Orleans residential rate plans
| Plan | Effective | Customer charge | Energy charges |
|---|---|---|---|
| Master Metered Residential Apartment Service (MMRA-3) [CLOSED rate] | 2017-04-01 | $371.56 | 6.53¢ first 14,000 kWh, 4.47¢ first 80,000 kWh, 4.03¢ after |
| Residential Electric Service (RES-25)time-of-use | 2026-04-01 | $8.07 | 11.0¢ (12am–12am) — summer weekdays |
Source: OpenEI U.S. Utility Rate Database. Rates change. Check the linked tariff or your bill for current figures.
Entergy New Orleans rate history
2015–2025: +39% change in the average residential rate (9.51¢ → 13.20¢). Annual EIA-861 data.
Outages & reliability
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Reliability history
| 2025 | Entergy New Orleans | Louisiana avg | U.S. avg |
|---|---|---|---|
| Outage minutes per customer (SAIDI) | 209 | 270 | 266 |
| Outages per customer (SAIFI) | 1.84 | 2.32 | 1.34 |
| Average restoration time (CAIDI) | 114 min | — | — |
| Outage minutes excluding major storms | 174 | 216 | 121 |
Outages in counties served (2025)
From ORNL EAGLE-I, which tracks customers without power every 15 minutes. These counts cover every utility in each county. Weighted across Entergy New Orleans's counties, customers averaged 4 hr 13 min without power.
| County | Outage min/customer | Days with outages | Peak customers out | Worst day |
|---|---|---|---|---|
| Orleans | 266 | 72 | 52,270 | 2025-05-25 |
| St Bernard | 131 | 38 | 6,012 | 2025-05-25 |
Entergy New Orleans service area
Entergy New Orleans serves 2 counties in Louisiana and 70 ZIP codes.
Orleans, St Bernard
Cities: New Orleans, Metairie, Marrero, Terrytown, Harvey, Gretna, Chalmette, Estelle, Belle Chasse, Woodmere, Jefferson, Timberlane, Waggaman, Harahan, Westwego, Bridge City, Meraux, Violet, Avondale, Elmwood, Arabi, Poydras
Programs, smart meters & solar
| Smart meters (AMI) for homes | 100% |
| Time-based rate programs | None reported |
| Net-metered solar homes | 10,252 |
| Homes in demand response (e.g. thermostat rebates) | 11,204 |
| Residential efficiency incentives paid (2025) | $8,646,300 |
| Residential energy saved by programs | 36,858 MWh |
Entergy New Orleans at a glance
| Ownership | Investor-owned utility |
| Services | Generation, Transmission, Distribution, Bundled |
| Commercial rate | 10.93¢/kWh |
| Industrial rate | 7.74¢/kWh |
| Retail revenue (2025) | $639,945,200 |
| Electricity sold (2025) | 5,575,178 MWh |
| Peak demand | 1,104 MW summer · 1,195 MW winter |
| Power from own generation | 28% (rest purchased) |
| Line losses | 0.6% |
| Balancing authority | MISO |
| EIA utility ID | 13478 |
| Website | Notes: 1. EasyCool BYOT: The approach taken was to get the number of customers that participated in PY12 and multiply by the demand reduction value from the PY11 evaluation (0 kWh / 4,413.23 kW). 2. Behavioral: Applied mid-year estimate (5,212,714 kWh / 854.50 kW). |
Other utilities in Louisiana
Frequently asked questions
What is Entergy New Orleans's electricity rate?
Entergy New Orleans residential customers pay an average of 13.47¢ per kWh, all charges included (EIA-861M monthly utility data, 12 months ending 2026-07). That's 4% above the Louisiana average of 12.99¢ and 25% below the U.S. average.
What is the average Entergy New Orleans electric bill?
About $141 a month. The average Entergy New Orleans home uses 1,047 kWh a month. At 1,000 kWh the bill would be about $135.
How many customers does Entergy New Orleans have?
Entergy New Orleans serves 188,385 residential customers and 208,895 customers in total in Louisiana, across 2 counties.
How reliable is Entergy New Orleans?
In 2025, the average Entergy New Orleans customer was without power for 3 hr 29 min (SAIDI) over 1.84 interruptions (SAIFI), including major storms. Excluding major event days it was 2 hr 54 min. The Louisiana average was 4 hr 30 min and the U.S. average 4 hr 26 min.
Does Entergy New Orleans offer time-of-use rates?
Yes. The OpenEI rate database lists 1 time-of-use residential plan, including Residential Electric Service (RES-25). Running big appliances off-peak can cut their cost. Pick the plan in the calculator above to see by how much.
Does Entergy New Orleans offer net metering for solar?
Entergy New Orleans had 10,252 residential net-metered customers in 2025 with 60.1 MW of capacity. Estimate solar savings at this utility's rate.
Sources: EIA-861 2025 and EIA-861M (through July 2026), OpenEI URDB, ORNL EAGLE-I, U.S. Census. Methodology. Spot an error? Rates change often, so confirm with Entergy New Orleans before making decisions.