City of Norwich electricity rates
Municipal utility · Connecticut · NPCC region · ISONE
City of Norwich is a city-owned municipal utility, governed locally rather than by the state commission, serving 18,967 homes in Connecticut. Its residential customers pay an average of 22.25¢/kWh including fixed and delivery charges, 24% more than the U.S. average.
Rate basis: EIA-861 2025 annual data, adjusted to the 12 months ending 2026-07 using the state's price trend.
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City of Norwich bill estimates
| Monthly use | At average all-in rate | Base tariff charges* |
|---|---|---|
| 500 kWh | $111.25 | $86.80 |
| 1,000 kWh | $222.50 | $162.90 |
| 1,500 kWh | $333.75 | $236.79 |
| 2,000 kWh | $445.00 | $310.68 |
*Residential Service (effective 2014-02-01, $10.70/month customer charge), energy and fixed charges from the OpenEI Utility Rate Database. Riders, fuel adjustments and taxes are often billed separately, so real bills usually land closer to the all-in column. Calculate your bill.
City of Norwich residential rate plans
| Plan | Effective | Customer charge | Energy charges |
|---|---|---|---|
| Residential Service | 2014-02-01 | $10.70 | 15.22¢ first 1,000 kWh, 14.78¢ after |
Source: OpenEI U.S. Utility Rate Database. Rates change. Check the linked tariff or your bill for current figures.
City of Norwich rate history
2015–2025: +19% change in the average residential rate (19.62¢ → 23.35¢). Annual EIA-861 data.
Outages & reliability
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Reliability history
| 2025 | City of Norwich | Connecticut avg | U.S. avg |
|---|---|---|---|
| Outage minutes per customer (SAIDI) | 169 | 184 | 266 |
| Outages per customer (SAIFI) | 1.48 | 0.93 | 1.34 |
| Average restoration time (CAIDI) | 114 min | — | — |
| Outage minutes excluding major storms | 169 | 77 | 121 |
Outages in counties served (2025)
From ORNL EAGLE-I, which tracks customers without power every 15 minutes. These counts cover every utility in each county. Weighted across City of Norwich's counties, customers averaged 69 min without power.
| County | Outage min/customer | Days with outages | Peak customers out | Worst day |
|---|---|---|---|---|
| New London | 69 | 33 | 3,124 | 2025-04-28 |
City of Norwich service area
City of Norwich serves New London County in Connecticut and 10 ZIP codes.
New London
Cities: Norwich, Montville Center, Preston City, Lisbon, Jewett City, Oxoboxo River, Uncasville, Baltic
Programs, smart meters & solar
| Smart meters (AMI) for homes | 100% |
| Time-based rate programs | None reported |
| Net-metered solar homes | 75 |
City of Norwich at a glance
| Ownership | Municipal utility |
| Services | Generation, Transmission, Distribution |
| Commercial rate | 19.82¢/kWh |
| Industrial rate | 17.66¢/kWh |
| Retail revenue (2025) | $63,098,100 |
| Electricity sold (2025) | 287,145 MWh |
| Peak demand | 65 MW summer · 50 MW winter |
| Power from own generation | 1% (rest purchased) |
| Line losses | 5.0% |
| Balancing authority | ISNE |
| EIA utility ID | 13831 |
Other utilities in Connecticut
Frequently asked questions
What is City of Norwich's electricity rate?
City of Norwich residential customers pay an average of 22.25¢ per kWh, all charges included (EIA-861 2025 annual data, adjusted to the 12 months ending 2026-07 using the state's price trend). That's 21% below the Connecticut average of 27.99¢ and 24% above the U.S. average.
What is the average City of Norwich electric bill?
About $141 a month. The average City of Norwich home uses 633 kWh a month. At 1,000 kWh the bill would be about $223.
How many customers does City of Norwich have?
City of Norwich serves 18,967 residential customers and 20,996 customers in total in Connecticut, across 1 county.
How reliable is City of Norwich?
In 2025, the average City of Norwich customer was without power for 2 hr 49 min (SAIDI) over 1.48 interruptions (SAIFI), including major storms. Excluding major event days it was 2 hr 49 min. The Connecticut average was 3 hr 4 min and the U.S. average 4 hr 26 min.
Does City of Norwich offer net metering for solar?
City of Norwich had 75 residential net-metered customers in 2025 with 0.8 MW of capacity. Estimate solar savings at this utility's rate.
Sources: EIA-861 2025 and EIA-861M (through July 2026), OpenEI URDB, ORNL EAGLE-I, U.S. Census. Methodology. Spot an error? Rates change often, so confirm with City of Norwich before making decisions.